by M Yokota · Cited by 1 — Usability metrics were defined by the ISO 9241-11 standard providing ... t00010101T000000__w__/mx-es/_acnmedia/Accenture/Conversion-Assets/ · NonSecureClients/Documents/PDF/1/Accenture-Customer-3.0-POV-Final-v2.pdf. Barnum ...
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